Privacy Policy
Please read our privacy policy to understand how we handle and protect your personal information.
Your Privacy Matters
We take your privacy seriously and continually work to protect your data. This policy explains how we collect, use, and safeguard your personal information.
Last Updated: November 2025
1. Introduction
This Privacy Policy explains how KuroHost collects, uses, and shares your personal information when you use our websites and services.
2. Information We Collect
We collect information necessary to provide and manage our hosting platform:
- Account information (name, email, billing address).
- Payment information processed securely by our designated payment gateway provider.
- Technical data such as IP address, browser type, and device information.
- Support communications, feedback, and logs you provide to us.
3. How We Use Your Information
We use the collected information for various administrative and operational reasons:
- To provide, maintain, and secure our services and customer support.
- To process billing transactions and manage client accounts.
- To communicate with you about service updates, policy changes, and promotional highlights.
- To monitor network stability, and detect or prevent fraudulent abuse.
4. Cookies & Tracking
We use cookies and similar technologies to provide, personalize, and optimize our services. You may configure your browser settings to reject cookies, but doing so may cause some platform features to function incorrectly.
5. Third-Party Services
We may share information with trusted third-party vendors who help us with server hosting, billing gateways, analytics tools, and live support platforms. These vendors are bound by strict contractual obligations to protect your personal data and only process it for our specified operational purposes.
6. Data Security
We implement industry-standard administrative, physical, and digital security measures to safeguard your personal information. Unfortunately, no method of transmission over the Internet or electronic storage can be guaranteed 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. If you wish to exercise these rights, please contact our team at privacy@kurohost.com.
8. Changes to this Policy
We may update this privacy policy periodically to reflect changes in our operational procedures. We will notify you of any significant modifications by publishing the updated text here with an updated "Last Updated" date.
9. Contact Us
For inquiries about privacy, data protection practices, or compliance requests:
Email: privacy@kurohost.com